Fluents.ai | AI Call Center - Incoming, Outgoing - Voice AI

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Fluents.ai offers a robust AI-powered call center solution designed to streamline inbound and outbound communications. It enables businesses to automate voice interactions, enhancing customer experience (CX) and operational efficiency. Whether for high-volume outbound campaigns, 24/7 AI receptionists, or sales automation, Fluents.ai ensures scalability, compliance, and customization at every level, making it a powerful tool for teams ranging from startups to enterprises.

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1. API Programmable Voice

   Fluents provides developers with API control, enabling calls, webhooks, events, and other functionalities for flexible integrations. This feature is ideal for businesses that need tailored solutions and seamless connectivity with their existing systems.

2. Dialer Pro

   Fluents’ Dialer Pro supports high-volume outbound calling campaigns with built-in compliance and analytics. It is designed to handle large-scale outreach, ensuring performance and efficiency regardless of the call volume.

3. Front Desk

   The AI-powered receptionist is available 24/7, capable of answering, routing, and scheduling calls. It offers multilingual support and ensures a consistent, natural-sounding experience for all callers.

4. Sales Assistant

   Fluents.ai’s Sales Assistant is a conversational agent designed to automatically qualify leads and book meetings. It integrates seamlessly with sales workflows, reducing human effort and increasing conversion rates.

5. Web Agent

   Add voice functionality to your website with Fluents’ Web Agent. It allows businesses to interact with users in real-time through voice, enabling features like answering FAQs, capturing leads, and booking appointments.

6. Scalable Infrastructure

   Fluents provides enterprise-grade infrastructure capable of scaling from small operations to millions of monthly calls, making it suitable for businesses of all sizes. It offers reliable, predictable performance with GPU-accelerated, multi-zone capabilities.

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1. Visit Fluents.ai and log in to your account.
2. Select the "Create" option to set up a new call center.
3. Choose the mode (Dialer Pro or Sales Assistant) based on your needs.
4. Configure the AI agent by selecting voice options and creating workflows.
5. Connect to your CRM system for seamless integration.
6. Launch the agent and monitor its performance through the analytics dashboard.

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What is Fluents.ai?

Fluents.ai is an AI call center platform that automates inbound and outbound voice communications. It helps businesses scale their operations, improve customer interactions, and drive higher conversion rates through intelligent voice agents.

How does Fluents work?

Fluents leverages advanced AI technology to create custom voice agents that can qualify leads, handle support tickets, and schedule calls. The platform integrates with CRMs, scheduling systems, and other business tools, enabling seamless communication workflows.

Can Fluents handle high-volume outbound campaigns?

Yes, Fluents is designed for high-volume outbound calling campaigns. With Dialer Pro, it ensures compliance and analytics while maintaining performance at scale.

How is Fluents different from other AI call platforms?

Fluents stands out by owning its entire tech stack, offering deep customization and scalability. Unlike other platforms that resell third-party solutions, Fluents provides a fully integrated, enterprise-ready system that ensures reliability and performance.

Is Fluents compliant with regulations?

Fluents has built-in compliance safeguards for major regulations like TCPA, HIPAA, GDPR, and more. It ensures that your outbound campaigns meet all necessary requirements, reducing the risk of legal challenges.

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Pricing details for Fluents.ai are not available on the website. For accurate information, businesses are encouraged to book a demo or contact Fluents directly to discuss pricing based on their needs and scale.

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Fluents.ai delivers a powerful, flexible platform for automating voice interactions across inbound and outbound communications. Key strengths include:

1. Customizability: The ability to control every aspect of the system, from no-code workflows to API integrations, is a major advantage for businesses seeking tailored solutions.

2. Scalability: Fluents handles high-volume operations seamlessly, making it suitable for both small teams and large enterprises.

3. Enterprise-grade reliability: With a robust infrastructure and predictable performance, Fluents is built to scale without compromising call quality or system stability.

However, there are areas for improvement:

1. Learning curve for advanced features: While the platform offers easy setup for basic functions, users might face a steep learning curve when it comes to customizing advanced features and integrations.

2. Pricing transparency: The lack of publicly available pricing can be a barrier for businesses looking to evaluate costs upfront. Potential customers may need to engage in multiple conversations to understand pricing tiers.

Overall, Fluents.ai is a comprehensive solution for businesses looking to automate voice interactions, with solid scalability and high customization potential. However, its complexity and pricing opacity may pose challenges for some users.