Doerchat - Reduce the time spent on customer support.

Doerchat is a comprehensive customer support tool designed to streamline communication and enhance user experience. It integrates essential support features into a single platform, allowing businesses to manage customer interactions efficiently. With a focus on ease of use and affordability, Doerchat is tailored for indie hackers and SaaS products, making it an ideal solution for startups and small businesses.

1. No-Code Integrations

   Doerchat allows for quick and easy setup with no-code integrations, enabling users to connect their existing systems seamlessly.

2. Multi-Channel Support

   Users can manage customer interactions across various channels, including chat, email, and helpdesk, all from one platform.

3. AI Agents

   The platform offers trainable AI agents that can handle customer inquiries, allowing teams to focus on more complex issues.

4. Customizable Widgets

   Doerchat provides fully customizable contact widgets, enabling customers to reach out for support through live chat or email forms.

5. Knowledge Base Creation

   Users can create rich helpdesk articles with a user-friendly editor, enhancing self-service support options for customers.

6. Unlimited Access

   The pricing model allows for unlimited team members, customers, and chat history, ensuring that businesses can scale without additional costs.

7. Real-Time Insights

   Instant analytics and performance tracking help businesses understand customer needs and improve support strategies.

1. Sign up for a free trial on the Doerchat website to explore its features.
2. Utilize the no-code integrations to connect Doerchat with your existing tools for a seamless experience.
3. Train your AI agent using existing knowledge bases to automate responses to common inquiries.
4. Create detailed helpdesk articles to provide customers with self-service options.
5. Regularly review performance analytics to identify areas for improvement in customer support.

What is Doerchat?

Doerchat is a customer support tool that combines chat support, knowledge bases, and contact management into a single solution for indie hackers and SaaS products.

How much does Doerchat cost?

The pricing is structured at $29 per brand per month, providing virtually unlimited access to all features.

Can I bring my own domain?

Yes, users can customize their knowledge bases with their own domains or subdomains.

How many team members can I add?

Doerchat allows for an unlimited number of team members at no extra cost.

Is technical knowledge required to set up Doerchat?

No, the platform is designed for ease of use, requiring no technical skills for setup.

• Monthly Plan: $29 per brand

• Yearly Plan: $290 per brand (20% discount)

Doerchat excels in providing a user-friendly interface and a comprehensive set of features that cater to the needs of small businesses. The ability to integrate seamlessly with existing systems and the unlimited access model are significant advantages. However, the platform could improve by offering more advanced analytics and reporting features to help users gain deeper insights into customer interactions. Additionally, while the AI agents are a valuable feature, enhancing their capabilities could further reduce the workload on support teams. Overall, Doerchat is a strong contender for businesses looking to enhance their customer support experience without incurring high costs.