Twenty | #1 open source Customer Relationship Management

Twenty is an open-source CRM designed for technical teams, providing the building blocks necessary to create a custom CRM that adapts to complex business needs. It allows for rapid iterations and flexibility, making it suitable for organizations looking to streamline their customer relationship management processes.

1. Open Source

   Twenty is the #1 open-source CRM on GitHub, allowing teams to customize and extend the software without being locked into proprietary systems.

2. Customizable CRM

   Users can build custom objects, fields, views, and workflows without needing extensive coding knowledge, making it accessible for non-developers.

3. Integration Capabilities

   The platform supports integration with AI tools like Claude, ChatGPT, and Cursor, enabling users to interact with their CRM data using natural language.

4. Flexible Deployment Options

   Organizations can choose to run Twenty on a managed cloud for a zero-ops setup or self-host it to maintain control over their infrastructure.

5. Data Migration Support

   Users can easily migrate data from other CRMs like Salesforce or HubSpot using CSV imports or API connections, facilitating a smooth transition.

6. Real-Time Updates

   The CRM provides live data updates, ensuring that users always have access to the most current information.

1. Sign up for the Cloud version in under a minute to start your 30-day trial.
2. For larger rollouts, consider using the 4-hour Onboarding Packs or certified partners to get live in 1-2 weeks.
3. Utilize the no-code features to build custom workflows directly from the Settings menu.
4. Explore the Apps framework to extend Twenty with custom objects and server-side logic functions.

Is Twenty really open-source?

Yes, Twenty is the #1 open-source CRM on GitHub, providing flexibility and control over your CRM infrastructure.

How long does it take to get started?

You can sign up for the Cloud version in under a minute and start your 30-day trial. Larger rollouts may take 1-2 weeks with onboarding support.

Can I migrate from Salesforce or HubSpot?

Yes, you can import your data via CSV or use the API for larger datasets. Partners are available to assist with full migrations.

Do I need a developer to customize Twenty?

No, Twenty allows users to build custom objects and workflows directly from the Settings without requiring a developer.

What does Twenty cost?

The Cloud Pro plan is priced at $9/user/month (billed annually), while the Organization plan is $19/user/month, offering additional enterprise features.

• Cloud Pro: $9/user/month (annual billing)

• Organization: $19/user/month (includes SSO and row-level permissions)

1. Twenty excels in providing a flexible and customizable CRM solution that can adapt to various business needs, making it suitable for organizations of different sizes.
2. The open-source nature allows for extensive customization, which is a significant advantage over proprietary systems.
3. However, users may face a learning curve when it comes to fully utilizing the platform's capabilities, especially for advanced customizations.
4. While the integration with AI tools is a strong feature, the effectiveness of these integrations may vary based on the specific use case.
5. Overall, Twenty presents a compelling option for businesses looking to build a tailored CRM, but ongoing support and resources may be necessary to maximize its potential.