Relyable - Automated Testing and Monitoring for AI Voice Agents

Relyable offers an automated testing and monitoring platform specifically designed for AI voice agents. It enables users to efficiently evaluate, optimize, and oversee their voice agents through lifelike scenarios and intelligent insights. The platform supports seamless integration, allowing for quick setup and effective performance monitoring.

1. Automated Testing

   Relyable automates the testing process for AI voice agents, ensuring that performance, accuracy, and responsiveness are evaluated using predefined scripts without human intervention.

2. Simulate Conversations

   Users can simulate conversations to assess how their voice agents handle various scenarios, including interruptions and errors.

3. Monitor Live Conversations

   The platform continuously tracks the performance of voice agents, providing real-time alerts for any issues that may arise during live interactions.

4. Instant Notifications

   Users receive immediate notifications if their voice agents encounter problems, allowing for quick resolution before impacting users.

5. Analyze Metrics

   Relyable offers built-in metrics to evaluate calls, including latency, sentiment, and customer satisfaction, ensuring a comprehensive assessment of agent performance.

6. Customizable Test Cases

   Users can define or generate test cases that align with their specific business goals, allowing for tailored evaluations.

7. No-Code Integrations

   The platform supports easy integration with leading voice agent platforms like Vapi and Retell, enabling quick setup with just an API key.

1. Sign up for Relyable and log in to your account.
2. Connect your AI voice agent using the provided API key.
3. Create test cases using the AI feature to generate scenarios.
4. Define personas to mimic your audience for more accurate testing.
5. Run automated tests to evaluate your agent's performance.
6. Monitor live conversations and receive instant notifications for any issues.

What is automated testing?

Automated testing for AI voice agents involves evaluating the agent's performance and responsiveness using predefined scripts without human intervention.

What is automated monitoring?

Automated monitoring continuously tracks the performance of voice agents, logging and analyzing every call for real-time insights.

Why do I need this?

Automated testing streamlines the evaluation process, making it more efficient and scalable while reducing human error.

How is the call evaluated?

Calls are evaluated based on customizable test cases, analyzing metrics like latency and customer satisfaction for precise performance assessment.

Which Voice Agent Platforms do you connect with?

Relyable offers integrations with platforms like Vapi and Retell, with options for custom-built agents as well.

Who is Relyable for?

Relyable is designed for AI agencies, startups, and enterprises looking to enhance the performance of their voice agents.

Is it easy to use?

Yes, Relyable is user-friendly and allows users to start running tests in under five minutes.

1. Relyable effectively automates the testing and monitoring of AI voice agents, significantly improving deployment speed and performance evaluation.
2. The platform's user-friendly interface and quick setup are major advantages, making it accessible for users with varying technical expertise.
3. However, while the automation features are robust, some users may require more advanced customization options for specific testing scenarios.
4. Continuous updates and enhancements to the platform could further improve user experience and expand its capabilities in handling complex voice agent evaluations.