NeoAgent - AI customer support available 24/7 | Smart agents for WhatsApp and Web

NeoAgent is an AI-powered customer service solution that operates 24/7, providing intelligent agents for platforms like WhatsApp and the web. It enhances user experience by managing emails, leads, and appointments while ensuring privacy and data security. The tool is designed for businesses looking to streamline their customer interactions and improve efficiency.

1. Virtual Assistant for Businesses

   NeoAgent acts as a virtual assistant, responding in real-time and handling complex requests, which reduces the need for manual work.

2. Easy to Use

   The platform is user-friendly, allowing users to easily enter data, insert sources, and embed the service on their websites.

3. Social Integration

   It supports cross-platform management, enabling businesses to manage customer interactions from one centralized location.

4. Italian Support

   NeoAgent offers support and community resources in Italian, catering to local businesses.

5. Web Calls with Chat GPT

   Users can make real-time voice calls using Chat GPT technology, enhancing customer interaction.

6. Lead Capture

   The tool identifies potential customers, allowing businesses to target their marketing efforts effectively.

7. Customized Help Desk

   Businesses can create a personalized support system that aligns with their brand, integrating seamlessly with their website.

8. Conversational Automation 24/7

   NeoAgent provides automated responses in less than one second, ensuring quick customer service.

9. Advanced Business Intelligence

   The platform offers insights into customer behavior and ROI, helping businesses make informed decisions.

10. Quick Setup

    NeoAgent can be connected to social media platforms in just 43 seconds, making it easy to get started.

1. Start by signing up for a NeoAgent account on their website.
2. Explore the features available during the 14-day PRO trial.
3. Integrate NeoAgent with your preferred platforms like WhatsApp, Facebook, or Instagram.
4. Customize your help desk to reflect your brand identity.
5. Utilize the lead capture feature to identify potential customers effectively.
6. Make use of the conversational automation to enhance customer service efficiency.

What is NeoAgent?

NeoAgent is an AI-driven customer service platform that automates interactions through chat, voice calls, and SMS, designed to enhance business efficiency.

How do I connect to the tool to manage SMS?

You can connect NeoAgent to your existing systems by following the integration instructions provided in the documentation on their website.

How do I add NeoAgent to my website?

NeoAgent can be embedded into your website easily by following the setup guide available in the resources section.

Can I make outbound calls?

Yes, NeoAgent supports outbound calls, allowing businesses to reach out to customers directly.

What do I get after the 14 days of NeoAgent Professional?

After the trial period, you can choose from various subscription plans that offer continued access to NeoAgent's features.

Price data is not available yet; please visit the official NeoAgent website for the latest pricing information.

1. NeoAgent effectively combines various communication channels, making it a versatile tool for businesses looking to enhance customer service.
2. The real-time response capability is a significant advantage, allowing for efficient handling of customer inquiries.
3. However, the reliance on AI may not fully replace human interaction in all scenarios, particularly for complex customer issues.
4. The setup process is quick, but users may require some time to fully understand and utilize all features effectively.
5. Overall, NeoAgent is a valuable tool for businesses aiming to streamline customer interactions, but ongoing training and support may be necessary to maximize its potential.