Miso is a personal AI travel agent integrated with iMessage, offering a premium travel concierge experience. It is recognized as the world's first travel agent approved by Apple. Miso allows users to book flights via text, leveraging a dedicated team that understands individual preferences, loyalty points, and priorities. The service manages the entire trip process, including itinerary selection, loyalty status application, seat selection, and handling last-minute changes or cancellations with direct airline integrations.