What is the AI Chatbot Widget?
The AI Chatbot Widget is an automated customer service tool that interacts with website visitors, answering questions and capturing leads based on the content of the website.
How does the AI Chatbot work?
The chatbot learns from the website's content and responds to customer inquiries using that information. It operates continuously, providing answers even when human staff are unavailable.
Can the chatbot handle complex queries?
While the chatbot is designed to answer a wide range of questions, it may not handle very specific or complex queries. In such cases, it will inform the user and log the question for future reference.
Is there a cost associated with using the chatbot?
There is a free plan available with a monthly message allowance, and additional paid plans offer more messages per month.