Aurelian is a cutting-edge Voice AI solution designed specifically for public safety, aimed at automating non-emergency calls. By utilizing conversational AI, it efficiently routes callers, triages emergencies, and collects essential information for Computer-Aided Dispatch (CAD) reports in real-time. This innovative technology addresses the challenges faced by Emergency Communication Centers (ECCs), allowing dispatchers to focus on true emergencies.
Aurelian - Automation powered by AI for non-emergency calls
Aurelian offers a seamless solution for automating non-emergency calls with the power of AI. It's designed to streamline your communication processes, making them more efficient and effective.
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Aurelian Systems Introduction
Aurelian Systems Features
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Automated Call Handling
Aurelian automates up to 75% of non-emergency calls, allowing dispatchers to concentrate on critical 911 calls.
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Conversational AI
The AI engages with callers to triage emergencies and gather necessary information, enhancing the efficiency of call handling.
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Multilingual Support
Aurelian supports multiple languages, including Spanish and French, making it accessible to a diverse population.
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Call Monitoring
Provides visibility into every call with features like transcripts and summaries, ensuring comprehensive oversight.
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Customizable Solutions
The AI can be tailored to meet the unique needs of each agency, ensuring personalized service.
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Open API Integration
Aurelian can be integrated with existing CAD or Computerized Health Environment (CHE) systems at no additional cost.
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Geovalidation
Ensures that locations are accurately mapped to valid addresses, flagging any areas of concern for dispatchers.
Aurelian Systems How to Use?
- Book a demo to see Aurelian in action and understand its capabilities.
- Assess the specific needs of your ECC to customize Aurelian's features effectively.
- Train your staff on how to leverage Aurelian for optimal performance in call handling.
- Utilize the call monitoring features to review and improve response strategies.
- Explore the integration options with your existing systems to enhance operational efficiency.
Aurelian Systems Q&A
What is Aurelian?
Aurelian is a Voice AI solution designed for public safety that automates non-emergency calls, allowing dispatchers to focus on critical 911 calls.
How does Aurelian work?
Aurelian uses conversational AI to interact with callers, triaging emergencies and collecting information for CAD reports in real-time.
Can Aurelian handle multiple languages?
Yes, Aurelian natively supports Spanish, French, and 33 other languages, making it suitable for diverse communities.
How does Aurelian improve call handling efficiency?
By automating non-emergency calls, Aurelian reduces the burden on dispatchers, allowing them to prioritize true emergencies.
Is Aurelian customizable?
Yes, Aurelian can be tailored to meet the unique needs of each agency, ensuring personalized service.
Aurelian Systems Price
Price data is not available yet; please visit the official website for more information.
* Prices are for reference only. Please refer to the official latest data for actual prices.
Aurelian Systems Evaluation
- Aurelian effectively addresses the issue of high turnover and burnout in dispatch centers by automating a significant portion of non-emergency calls.
- The multilingual support enhances accessibility, making it a valuable tool for diverse communities.
- While the AI demonstrates strong capabilities in call handling, ongoing training for staff is essential to maximize its potential.
- Future improvements could include expanding the AI's ability to handle more complex scenarios and enhancing integration options with additional systems.
- Overall, Aurelian presents a promising solution for ECCs looking to modernize their operations and improve response times.
Aurelian Systems Latest Traffic Information
Monthly Visits
2.43 K
Bounce Rate
53.27%
Pages Per Visit
1.68
Time on Site(s)
103.35
Global Rank
5389564
Country Rank
Recent Visits
Traffic Sources
- Social Media16.3%
- Paid Referrals0.9%
- Email0.0%
- Referrals5.5%
- Search Engine22.6%
- Direct54.7%
More Data - Aurelian Systems
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