Convi - The AI Assistant for Shopify Sales

Convi is an AI-powered commerce suite designed for Shopify that enhances customer interactions and boosts sales. By unifying various customer touchpoints, Convi aims to streamline communication and improve conversion rates. It offers features such as smart product nudges, AI chat automation, and insights into customer behavior, making it a valuable tool for online retailers.

1. Sales Assistant

   Drive more checkouts and increase average order value (AOV) with intelligent, real-time product suggestions.

2. Support Assistant

   Resolve 95% of customer support tickets instantly using AI-powered chat automation, reducing wait times for customers.

3. Chat Intelligence

   Gain insights into customer preferences and identify reasons for non-conversion at scale.

4. Customer Assistant

   Enable shoppers to find the right products quickly with GPT-powered search capabilities.

5. Insights Assistant

   Identify hidden revenue blockers and take action on factors that significantly impact sales.

6. Ops Assistant

   Monitor automation, support load, and return on investment (ROI) through a centralized dashboard.

7. Automatic Skills

   Allow Convi to handle routine tasks, freeing your team to focus on more critical issues.

8. Integrations

   Seamlessly connect with existing tools and platforms, including WhatsApp, Instagram, Messenger, Zendesk, and Shopify.

1. Sign up for a free trial on the Convi website to explore its features.
2. Integrate Convi with your Shopify store for real-time customer data access.
3. Utilize the Sales Assistant to enhance product recommendations during customer interactions.
4. Leverage the Support Assistant to automate responses and reduce ticket resolution times.
5. Regularly review insights provided by Convi to optimize your sales strategies.

What is Convi?

Convi is an AI commerce assistant designed to unify customer interactions across various platforms, enhancing sales and support for Shopify stores.

How long does it take to set up?

Convi can be integrated into your Shopify store within hours, allowing for quick deployment without extensive development work.

Can Convi handle real customer requests?

Yes, Convi is equipped to manage real customer inquiries through AI chat automation, significantly improving response times.

Will Convi replace my support team?

While Convi automates many support functions, it is designed to complement your team, allowing them to focus on more complex issues.

Does Convi learn from my store and chats?

Convi continuously learns from interactions, adapting to your store's specific needs and improving its responses over time.

1. Convi effectively enhances customer engagement and can significantly improve conversion rates through its intelligent features.
2. The integration process is streamlined, allowing businesses to quickly leverage its capabilities.
3. However, the reliance on AI may not fully replace the need for human support in complex scenarios.
4. Continuous learning from interactions is a strong point, but the effectiveness may vary based on the quality of initial data and customer interactions.
5. Overall, Convi presents a compelling solution for Shopify merchants looking to optimize their sales and support processes, though businesses should remain aware of the limitations of AI in handling nuanced customer interactions.